JPay app for iPhone and iPad


4.4 ( 384 ratings )
Finance
Developer: JPay LLC
Free
Current version: 2403.01, last update: 3 months ago
First release : 12 Jan 2013
App size: 26.63 Mb

The JPay App is the easiest way to stay connected and support your incarcerated individual.
JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms.
Purchase a tablet for your contact and fund their media account.


Features:
- Create your JPay account
- Send money with your credit/debit card once or schedule recurring transfers
- Purchase stamps for Email, Snap n’ Send® and Videograms
- Send and receive Emails
- Get new Email notifications
- Send emails to multiple recipients
- Prepay for an Email reply or transfer stamps
- Attach and send photos
- Send just a photo with Snap n’ Send
- Send a 30 second Videogram
- Setup a low stamp balance reminder
- Purchase tablet fir your contact
- Fund media account for tablet content
- Add/edit payment options and option to save card for future
- Manage your profile



Service availability varies, not all services available at all facilities

Pros and cons of JPay app for iPhone and iPad

JPay app good for

JPay can be pretty expensive and messages and videograms can be slow to receieve. The app is far from perfect, but its a great way to keep in touch with your loved ones!
I would love it if the messages showed what time they were sent/received but other than that really nice to have. Its always been easy for me to use, never had problems with it. Great way to keep in touch!
Love this app BUUUTTT WHY KANT I OR MY LOVED ONE RECEIVE THE VIDEOS WE SEND PLEASE FIX
And when you were younger and you got like a birthday card and you always look inside it for that birthday cash from your granny well its kind of the same thing when youre locked away for doing whatever crime youve done Ive been accused of forgive more thats what were supposed to do love more thats were supposed to do I love you whoever reads this and I forgive you whoever reads this so find a penpal give more love because lets be quite honest are you really perfect?

Some bad moments

Purchased stamps twice once for 50 and the stamps never loaded to my account then for a secon time for 20 and still no stamps like wtf where did my money go
Very buggy. Ill get a notification that I have a new message to read, but often have trouble opening it. It will say "loading" and then never actually load. The app itself is not difficult to use and it makes communication super convenient... when it decides to work properly.
Im have updated this app and now it shows I have messages when I dont please fix this asap....
Money I sent wasnt received and my message wasnt delivered. I lost a substantial amount of money with this app to be in the same exact position
JPay was my favorite method of contacting my ppl; but now I keep getting locked out. I have to keep resetting my password because it keep saying my password is invalid. Its getting annoying please fix it... SOON! Thanks
Used to be a well-functioning app. Now, it charges my account multiple times when Im adding money to the account while its "loading". It also no longer alerts me when I have an email. Emails take up to a week to arrive and VideoGrams take up to a month to arrive. Something has shifted with the company and this app in the past few months and its disappointing.